FAQ

How long will it take to receive my order?

Orders are shipped within 24–48 hours.
Once shipped, delivery usually takes 2–7 business days, depending on your
location.

Reference: Delivery & Shipping

Do you ship internationally?

Currently, we deliver only within India.

What is your refund policy?

We do not offer refunds, as all products are made-to-order. Only damaged or incorrect items can be replaced after verification. See our Return and Refund Policy for more details.

Reference: Return & Refund Policy

Can I cancel my order?

Once an order is placed, it cannot be canceled as all products are made-to-order.

Reference: Return & Refund Policy

How do I contact customer support?

You can reach us using the floating chat icon at the bottom-right corner of the website.

You can also email us at: support@bragdrip.com

What if I receive a damaged or wrong product?

If you receive a defective, damaged, or incorrect item, contact us within 24 hours with an unboxing video and photos. We will assist you with a replacement after verification. See our Return and Refund Policy for more details.

Reference: Return & Refund Policy

Why does the colour of my product look different from what I saw online?

The colour of a product may appear slightly different in real life compared to what
you see on your screen. This happens because different devices—phones, tablets, and computers—display colours differently. For example, a red shade may look brighter on one device and darker on another. We strive to represent colours as
accurately as possible, but minor variations are normal.